My administrative law practice takes me before many of Pennsylvania's licensing boards and in hearings that address a variety of disciplinary actions. It is during Pennsylvania's professional licensing boards' bimonthly meetings that disciplinary matters are commenced, reviewed, or finalized. This is why after a given board's monthly meeting I typically receive a wave of calls from new clients, mail that initiates disciplinary action in pending cases, or final decisions in cases.Potential disciplinary actions a board may commence include: 1) reciprocal disciplinary actions; 2) emergency petitions to immediately take a license; 3) objections to license applications; 4) approval of different consent agreements; 5) approval or rejection of hearing officer's proposed adjudications; and 6) reviewing cases sent back from the Commonwealth Court for issuance of revised disciplinary action. Also, several boards have subcommittees that approve probable cause petitions compelling licensees to undergo mental and physical of evaluations.After bimonthly board meetings I receive calls from both current or potential clients inquiring "What I should do? Who should I talk to? or What information should be disclosed? Many callers disclose prior conversations with board counsel, investigators, PHMP assessors, or other board representatives. I cringe when I hear this. Board representatives, prosecutors, administrators, and/or medical professionals do not represent the licensee. These people are tasked with enforcing board regulations. They are tasked with complying with each and every administrative procedural requirement (of which the licensee has no idea). They are tasked with securing information against the licensee who is potentially, or actually, subject to disciplinary action. These people do not look out for the best interest of the licensee. DO NOT TALK TO THESE PEOPLE ABOUT YOUR CASE, FACTS, OR MEDICAL CONDITIONS. THEY WRITE EVERYTHING DOWN. Board administrators and PHMP office staff are not sophisticated licensed professionals. They are unfamiliar with the actual medical issues, legal issues, or licensing process. They merely perform administrative functions. They lack any authority to adjust, regulate, or modify any correspondence. Relying upon statements from these administrative level workers is frustrating and leads to incorrect practices. I have heard on many occasions board clerical staff and social workers advise licensees and/or license applicants to cooperate - give statements or do other inaccurate suggestions - that are not in the licensees best interest. Administrative workers routinely do not recommend hiring counsel to secure a better, more complete, or correct legal advice on how to respond to the legal correspondence just received in the mail. That is why I say do not contact these boards, rely upon what any administrator says, or even hope that they give you correct advice. Call an attorney and secure proper legal advice. The best analogy I can give is: Do you call a doctor's office and follow medical advice dispensed by the phone receptionist or want to talk to RN, LPN, or M.D.? The obvious answer is no. So why would you do that when calling a licensing board about your professional license you utilize every day? Please call me to discuss the recent board ordered disciplinary correspondence you just received!