Archive for April 2021
How should I handle a disgruntled patient?
A disgruntled patient can easily lead to professional problems for you. The patient may report you or make a formal claim against you. The best way to deal with a patient who is unhappy is to address the issue head-on at the time it happens, according to the Healthcare Providers Service Organization. Communicate clearly If…
Read MoreConducting yourself with dignity during a board investigation
Receiving notification that you are under investigation in Pennsylvania can be disheartening, to say the least. Even if the allegations lack credibility, speculation about your conduct can taint your public image and hurt your credibility. Understanding how to conduct yourself during this critical time can help you avoid further damage to your career. You can…
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